frequently asked questions HOW TO RESET YOUR PASSWORD ? On the top menu click Log In.Click Lost Password?Enter your Username or Email Address.Click on “Get New Password”.Check your email for a link to reset your password. HOW TO UPGRADE MY ACCOUNT ? Login to the websiteSelect My Account on the top menuUnder My Memberships SubscriptionClick ChangeSelect your Package Click Submit and Check Out. Once successful you will be redirected back to the Fitnastix.com